Phone: (832) 779-2190

Residential Caregiver Supervisor

Job Title:         Hope Rising Residential Caregiver Supervisor PDF

Department: Clinical

Reports to:     Program Director

FLSA Status:   Exempt


The Residential Caregiver Supervisor (RCS) is responsible to ensure that care, treatment, training, and support activities are completed, including supervising and monitoring the activities of other residential caregivers. The RCS may delegate portions of these responsibilities and sufficient authority for fulfillment, but may not relinquish overall responsibility for results.

Essential duties and responsibilities include the following

Other duties may be assigned as necessary.

  • Assist during times of crisis by intervening in the crisis or supervising other children at the facility while another staff handle the crisis
  • or 1-800-252-5400.
  • Document observations in data management system.
  • Assist with management of behavior problems as they occur using methods approved by Hope Rising and TDFPS.
  • Ensure that the center is maintained and is a safe and sanitary living environment for clients.
  • Ensure efficient operation of the center through direct supervision of assigned staff and maintenance of daily documentation requirements.
  • Ensures active and efficient care, training, and support for clients
  • Participate in required pre-service and annual training.
  • Demonstrate responsibility, maturity and role modeling in all interactions with clients.
  • Follow Hope Rising policies as well as RCCL Minimum Standards and RCC Contract Standards, at all times.
  • Personal restraints may only be used as a last resort, when all other de-escalation and behavior intervention techniques have been exhausted and fail, and the child is an imminent danger to self or others.
  • Schedules staff for each shift, manages vacancies, time-off, and unplanned staff vacancies.
  • Attends weekly staff meetings
  • Performs staff evaluations according to policy intervals
  • Delivers trainings to team when appropriate


  • At least twenty-one years of age.
  • Ability to communicate verbally and in writing in a clear and concise manner.
  • Ability to make decisions and uses good judgment when dealing with critical incidents.
  • Ability to react quickly and calmly in an emergency.

Supervisory Responsibilities

This position will supervise Residential Caregivers at the Center.

This position will work with one of four shifts. 


A minimum of a high school diploma or GED.

A minimum of 1 year in a supervisory caregiver role.


Ability to document daily notes and serious incident reports.  Ability to communicate verbally and in writing in a clear, concise, effective manner.


Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written or oral form.


Valid Texas driver’s license, appropriate insurance and reliable transportation

Must successfully pass all background screens as required by the state.


The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Residential Caregiver is regularly required to use hands to handle or feel; and talk or hear.  The employee frequently is required to stand, walk, and reach with hands and arms.  Specific vision abilities required by this job include close vision, and ability to adjust focus.


The work environment characteristics described here are representative of those the Residential Caregiver encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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